Frequently asked questions
Please check this FAQ first before contacting us.
Ordering
1. What products do you sell?
We specialize in a wide range of cricket gear, including:
Cricket bats
Balls
Gloves
Pads
Helmets
Cricket accessories
2. Where are you located?
We are based at:
7 Gerring Ct, Rivervale, WA 6103, Australia
You can also find us on Google Maps here:
https://maps.app.goo.gl/4sweMHg6XHMgA2Xf9
3. Do you deliver across Australia?
Yes! We deliver Australia-wide.
4. How long does delivery take?
Orders are typically delivered within 10 business days across Australia.
5. What are the delivery charges?
We charge a flat delivery fee of $10 on all orders.
6. What payment methods do you accept?
We accept secure online payments via Stripe.
You can pay using:
Credit cards
Debit cards
7. Is my payment secure?
Yes. All transactions are processed through Stripe, which uses industry-standard encryption to keep your payment information safe.
8. What is your return policy?
If you receive a damaged or incorrect product, please contact us within 7 days of delivery. We’ll assist you with a replacement or refund.
9. Do you offer bulk or team orders?
Yes, we can handle bulk orders for clubs and teams. Please contact us directly for special pricing.
